A Spotless Service
by Sasha Kanal
Vic Davis Dry Cleaners in Burgess Hill lives up to its reputation for high quality dry cleaning services and shoe repairs with the best customer service around.
Occupying an enviable position in the Martlets Shopping Centre in Burgess Hill, Vic Davis Dry Cleaners has been a family-run business for over thirty years, offering discerning customers unrivalled dry cleaning services and an in-house cobbler.
In addition to its dry cleaning services for individual and corporate clients, Vic Davis also specialises in laundering (shirts, household linens and duvets), leather and fur cleaning, tailoring (wedding dress alterations, and repairs), as well as the cleaning of curtains, blinds, sofa covers and rugs.
Owner Hitesh Patel is keen to introduce me to his highly experienced shoemaker Kevin Rowley who works at Vic Davis and mends all kinds of shoes and leather ware, from high heels, men’s shoes and moulded heels to leather bags, wallet linings, rucksacks and everything in between.
Kevin has over twenty years experience working as a cobbler in London (including in orthopaedics) and is also an artisan shoemaker in his own right.
Says Hitesh, “We get a lot of high-end, designer shoes that come in to us needing to be repaired and of course there’s a certain skill set required to do this. Kevin’s extensive experience and expertise means he’s able to do it all, from bespoke stitching on shoes and handbags to equestrian repairs. And we always use the best quality materials and advanced products to ensure the end result is not compromised.”
Vic Davis also offers key cutting and has an express, onehour shoe repair service on site so that many shoes can be fixed while the customer waits – perfect for a lunch hour slot.
With a team of five specialist staff, it’s clear that this busy, buzzing business excels at problem solving for its clients. Add to this their exceptional, personalised customer service and you have a match made in heaven. “Nothing is too much trouble,” says Hitesh. “We will always do our best to try and find a solution to any queries that are presented to us. At Vic Davis we are known for doing our utmost to look after our clients and their garments and build a relationship that is based on trust.”
And Hitesh’s professional advice to readers when it comes to looking after their clothes? “When you spill something on a garment, please don’t do anything to it!” He laughs. “It’s tempting to try and remove it yourself but it’s best to just leave it alone and bring it into the dry cleaners to see what can be done. Using a commercial product to get a stain out can often do more harm than good.” Best listen to the experts then!
Address: 23 Market Place, The Martlets, Burgess Hill, West Sussex RH15 9NP
Telephone: 01444 248206